Website Monitoring Plan

Agharkar Research Institute.

1. Purpose

The purpose of this Website Monitoring Plan is to ensure that the official website of Agharkar Research Institute remains reliable, secure, user-friendly, and current. This plan outlines the procedures and responsibilities related to monitoring the website’s performance, content, security, and compliance.

2.Scope

This plan applies to all pages, applications, and services hosted on the Institute’s official website, including subdomains, research portals, publications databases, and web applications maintained by or on behalf of the Institute.

3.Monitoring Objectives

The Institute’s website will be monitored to:

• Ensure 24/7 uptime and performance.
• Detect and resolve security vulnerabilities.
• Keep content accurate and up to date.
• Maintain accessibility for all users, including those with disabilities.
• Ensure compliance with institutional, legal, and regulatory standards.
• Analyze user behavior for usability improvements.

4.Monitoring Components

4.1 Uptime and Performance Monitoring

• Use of automated tools to track website uptime and response times.
• Immediate alerts sent to IT/web administrators in the event of downtime or performance degradation.
• Regular load testing during off-peak hours to assess scalability.

Tools: UptimeRobot, Pingdom, Google PageSpeed Insights, GTmetrix

4.2 Content Accuracy and Quality

• Monthly reviews by content owners for outdated information, broken links, or inaccuracies.
• Scheduled content audits every quarter to evaluate structure, relevance, and consistency.
• Editorial workflows to ensure research content and announcements are approved before publishing.

4.3 Security Monitoring

• Weekly scans for vulnerabilities, malware, and suspicious activity.
• SSL certificate monitoring and renewal tracking.
• Regular updates of CMS, plugins, and server software.
• Backup and recovery checks (daily backups, monthly restore tests).

Tools: Wordfence, Sucuri, Qualys SSL Labs, internal server monitoring tools

4.4 Accessibility Monitoring

• Biannual accessibility audits based on WCAG 2.1 or applicable standards.
• Ongoing automated testing for accessibility compliance.
• Manual testing for key pages to ensure usability for screen readers and other assistive technologies.

Tools: WAVE, axe DevTools, Siteimprove

4.5 Compliance Monitoring

• Ensure compliance with institutional policies, data protection laws (e.g., GDPR, HIPAA if applicable), and academic standards.
• Regular review of cookie policies, privacy notices, and terms of use.

4.6 Analytics and User Behavior

• Continuous monitoring of traffic, user behavior, and engagement metrics.
• Use of analytics data to inform improvements in structure and design.
• Monthly reports for internal stakeholders to guide content strategy.

Tools: Google Analytics, Matomo, Hotjar.

5.Incident Response

• Minor Issues: (e.g., broken links, slow loading) – resolved within 3–5 business days.
• Major Issues: (e.g., website down, security breach) – immediate response and resolution within 24 hours.

6.Review and Updates

This Website Monitoring Plan is reviewed annually or after significant system updates, organizational changes, or compliance updates. Feedback from users and stakeholders is considered during revisions.

7.Critical Operations Identified